Privacy Policy

Last Updated: August 2024

Powerhouse Consulting Group LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you visit our website (www.consultpowerhouse.com) or engage with our consulting services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, work email address, company name, and telephone number, that you voluntarily give to us when you request a consultation or contact us.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Business Information: Details regarding your software environment (e.g., ServiceTitan, FieldEdge), business workflows, reporting needs, and operational challenges provided during consultations.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Deliver professional consulting services, including workflow optimization and technology planning.
  • Communicate with you regarding consultations, projects, and administrative information.
  • Analyze business workflows to provide strategic recommendations.
  • Improve our website performance, marketing efforts, and customer service.
  • Comply with legal obligations and prevent fraudulent transactions.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Powerhouse Consulting Group LLC
  • 5701 W Slaughter Lane, A130-433
  • Austin, TX 78749
  • Email: jenniferbenbrook@consultpowerhouse.com
  • Phone: 339 800 949